Carolyn Browne Tamler

has helped hundreds of businesses and organizations with her thoughtful facilitation and research services. She also writes colorful and compelling articles about new business initiatives! Would this help you? Call Carolyn today!

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    carolyntamler@whidbey.net

    2055 Pheasant Farm Lane
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    Thursday
    Aug092018

    8-9-18 Making a person feel welcome coming into your store

    Have you ever walked into a retail store and waited for someone to notice you?

    I have had the experience (more than once) of waiting for someone to notice me and becoming aware that no one was even making eye contact. No one said “Hello” or "I'll be with you in just a minute.” 

    I can imagine that sometimes staff are tired, or had to deal with some cranky customers, or were just anxious to be done with their work day and head home.  

    But, as the customer, my only concern was being waited on, or at least having someone greet me and say they would be helping me soon.  I wanted to feel welcome.

    We are deep into the tourist season on Whidbey. Making a customer feel welcome is always important, but this is especially true when many strangers may be stopping by your business.

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